Research Overview
We study the foundations of informed citizenship in the age of Artificial Intelligence.
News consumption is a deeply social and relational experience, and one that is central to democracy, because news is how citizens learn about politics and take part in it.
Today, that experience is being reshaped by AI. As people increasingly turn to artificial agents to get their news, the machine itself becomes a social actor in a process that was once distinctly human.
To understand this human–AI world, the News Agents Lab draws on the social science of news and human–machine communication research. Our goal is to reveal how socially interactive AI is transforming news consumption and attitudes towards news, and how interactive agents are reshaping the news media ecosystem.
Funding
1
Seed Funding – VU Amsterdam Digital Media and Behavioural Lab
“Complexity in News Media Diets: Identifying Hidden Audience Polarization across News Ecosystems and Artificial Intelligent Agents”.
2
Research Champion program – VU Amsterdam Digital Media and Behavioural Lab
“AI Agents and Attitudes Towards News”
3
Vrije Universiteit Amsterdam – Network Institute
Competitive Research Funding IWSD “How Socially Interactive AI Agents Affect News Users Opinions towards Trust and Learning from News”
4
NWO – Grant Submitted
Under Review
Current Projects
Study 1 — How Socially Interactive AI Agents Affect News Users’ Opinions on Trust and Learning from News
Artificial intelligence is turning news consumption into a highly social process, in which people can naturally interact with AI agents — via smart speakers or robots — to obtain news. Yet the influence of socially interactive AI on news use remains understudied. Building on a pilot showing that perceived device intelligence affects trust in news, this 12-month project asks whether AI agents’ communication styles and physical resemblance affect trust in, and learning from, news. It combines two methods: a pre-registered lab experiment with a representative sample of Dutch news users, using a 2×2 design that crosses agent type (humanoid robot vs. non-humanoid smart speaker) with interaction style (social vs. transactional); All news stimuli are drawn from mainstream, ideologically centred Dutch outlets, isolating the mechanisms through which AI’s social capabilities shape news users.
Study 2 — Do We Hear from the Other Side through AI? Assessing the Effects of AI Chatbots on Openness to Opposing Views in News Consumption
Exposure to opposing views is a condition for the healthy deliberation that sustains democracy — but only if people are willing to hear from the other side. Recent evidence suggests people perceive AI agents as less biased and less persuasive than humans, and are therefore more open to counter-attitudinal information from AI. But that evidence comes from generic persuasion contexts, whereas news activates motivated reasoning, selective exposure, and source-trust mechanisms that lower-stakes messages do not. This study asks whether AI agents make citizens more open to counter-attitudinal news, and whether effects differ by communication style (social vs. transactional) and agent type (chatbot, smart speaker, robot). Building on two pilot studies, we use a pre-registered between-subjects experiment with a 2×3 design plus a conventional news-site baseline (seven conditions), exposing a non-representative sample of Dutch adults (300) to counter-attitudinal news to test whether socially engineered agents help or hinder openness across political divides.
Study 3 – Work in Progress
More soon….
